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Privacy Policy

Last updated: 2025/05/27
At Hong Kong Guangfa Limited, we are committed to protecting the privacy of our customers who purchase our diverse range of clothes products, including Coats & Jackets,Dresses. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or interact with us in any other way. By using our services or providing us with your personal information, you consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information You Provide
  • Account Information : When you create an account with us, we collect your name, email address, password, and contact information (such as phone number). This information is used to manage your account, process your orders, and communicate with you about your purchases, promotions, and relevant updates.
  • Billing and Shipping Information : When you place an order for our clothes products, we collect your billing address, shipping address, payment information (including credit card number, expiration date, and CVV code), and any other information necessary to complete the transaction. This information is used solely for the purpose of processing and fulfilling your order.
  • Communication Information : If you contact us via email, phone, live chat, or other communication channels, we may collect and store the content of your messages, your contact information, and any other information you provide to us to respond to your inquiries, resolve issues, or provide you with support.
Information Collected Automatically
  • Log Data : When you visit our website or use our mobile application, we automatically collect certain information about your device and browsing activity. This includes your IP address, browser type, device type, operating system, the pages you visit, the date and time of your visit, the duration of your visit, and the links you click. This information helps us analyze trends, administer the site, track user movements, and gather demographic information about our user base as a whole.
  • Cookies and Similar Technologies : We use cookies, web beacons, pixels, and other similar technologies to collect information about your online activities. Cookies are small text files that are stored on your device when you visit a website. They can be used to remember your preferences, improve your user experience, and track your browsing behavior. You can choose to disable cookies in your browser settings, but please note that this may affect your ability to use certain features of our website or services.
How We Use Your Information
  • Order Processing and Fulfillment : We use your personal information to process and fulfill your orders for our clothes products. This includes verifying your payment information, shipping your products to the correct address, and providing you with order updates and tracking information.
  • Customer Service and Support : We use your information to respond to your inquiries, resolve issues, and provide you with customer support. This may involve communicating with you via email, phone, or other communication channels.
  • Marketing and Promotion : With your consent, we may use your personal information to send you marketing and promotional materials, including newsletters, product updates, special offers, and event invitations. You can unsubscribe from these communications at any time by following the unsubscribe instructions provided in the email or by contacting us.
  • Improving Our Services : We analyze the information we collect to improve our website, products, and services. This includes understanding your preferences, identifying trends, and making enhancements to provide you with a better user experience.
  • Fraud Prevention and Security : We use your information to detect and prevent fraud, protect the security of our systems and services, and enforce our terms and conditions.
Information Sharing
  • Service Providers : We may share your personal information with third - party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies. These service providers are contractually obligated to protect your personal information and use it only for the purposes for which it was shared with them.
  • Business Partners : In some cases, we may share your personal information with our business partners, such as fashion designers or retailers we collaborate with. This may be necessary to fulfill your orders, provide you with joint promotions or offers, or improve our products and services. We will ensure that our business partners also respect your privacy and protect your personal information.
  • Legal Requirements : We may disclose your personal information if required to do so by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, property, or the safety of others.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. This includes using secure servers, encryption technologies, and access controls to safeguard your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.
Your Rights
  • Access and Update : You have the right to access, review, and update the personal information we have collected about you. You can do this by logging into your account on our website or by contacting us directly.
  • Delete : In certain circumstances, you may have the right to request the deletion of your personal information. Please note that we may be required to retain some information for legal, accounting, or other business reasons.
  • Opt - Out : You can opt out of receiving marketing and promotional communications from us at any time by following the unsubscribe instructions provided in the email or by contacting us.
Children's Privacy
Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will delete that information as soon as possible.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or customer feedback. We will notify you of any significant changes by posting a notice on our website or sending you an email. Your continued use of our services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.
Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected] or +852 9626 2265. We will do our best to respond to your inquiries in a timely manner.